VIEN+84 869 709 950

SocialKOC AI · AI agents for brands and KOCs

AI runs the operations. Brands focus on product, KOCs focus on creating

SocialKOC AI is a set of AI agents running on the same platform that connects brands and KOCs. The agents handle repetitive work across social media, content, messages and customer care. Brands get time for research and product development, KOCs get time to create. People review and decide.

For brands and KOCsSame platform as KOC matchingPeople review and decide

For brands

Less operations, more time for the product

  • Messages, posts and customer care run every day
  • Leads are captured and followed up
  • Customer feedback is collected to improve the product
  • Customer data lives in one place
  • The team spends its time on research and product development

For KOCs

Less busywork, more time to create

  • Automated posting schedule and reminders
  • Common messages answered on your behalf
  • Collaboration offers gathered in one place
  • Track jobs and income across platforms
  • You spend your time on ideas and content

One operating flow

From social media to returning customers

Six agents in sequence on one funnel, serving both brands and KOCs. The results of each cycle become data for the next.

  1. 01Social mediaPost and monitor
  2. 02ContentIdeas and drafts
  3. 03LeadsCapture and qualify
  4. 04ChatbotReplies 24/7
  5. 05SalesAdvise and close
  6. 06CustomersAfter-sales care
Customer funnel · Sales channels · CRM
RevenueInterested people are followed through to the order.
Customer experienceCustomers get fast, consistent answers on every channel.
Retention and repeat salesExisting customers are cared for and prompted to buy again at the right time.
Feedback data and continuous learningCustomer data · Sales · Behaviour · Performance

The AI agents

Six agents, used by both sides

Brands and KOCs share one set of agents. Each side switches on what it needs and can start with a single agent.

01

Social media agent

Schedules and publishes posts across platforms from the approved plan and monitors engagement. Brands use it for brand channels, KOCs for their own channels.

02

Content agent

Suggests ideas and drafts posts and scripts in the voice of each brand and each KOC. The final creative call stays with people.

03

Lead agent

Captures interested people from comments, messages and forms, qualifies them and adds them to the CRM. For KOCs, these are collaboration offers and viewers asking to buy.

04

Chatbot agent

Replies to messages outside working hours using the approved script and hands over to a person when judgement is needed.

05

Sales agent

Advises on products, prompts follow-up with leads and helps close orders. KOCs can track their jobs and income.

06

Customer agent

Handles after-sales care and collects customer feedback. Brands use it to improve products, KOCs use it to make content closer to their viewers.

Where we are

Set up on request first, self-serve later

Today we set up each agent around the way each brand and each KOC works, starting with the most time-consuming tasks such as replying to messages and posting. The self-serve version, where you switch on and manage agents from one dashboard, is in development.

Set up on request today · Self-serve in development

How we roll out

Three steps to put an agent to work

Start small, see results, then expand.

  1. 01Step 1

    Review how you work

    Together we find which tasks repeat the most and where the data lives.

  2. 02Step 2

    Set up and pilot

    We build the agent around your script and voice, and pilot it on one channel first.

  3. 03Step 3

    Run with human approval

    The agent works every day. You approve what matters and adjust when needed.

Principles

AI does the repetitive work, people do the work that creates value

Three principles we keep while building and rolling out SocialKOC AI.

01

People decide

Agents propose and carry out repetitive work. Anything that affects customers or money needs human approval.

02

In your own voice

Agents reply and write within the content, voice and limits the brand or KOC has approved.

03

Data used for its purpose

The data of each brand and each KOC is used only to serve them, under the SocialKOC privacy policy.

Get started

Which task takes most of your time?

Whether you are a brand or a KOC, tell us. We will suggest which agent to start with and how to roll it out.